Openings and services differ across the country. Please check the Parks Canada national information portal dedicated to COVID-19 for regular updates.


Important information about your visit to the Cave and Basin National Historic Site

To ensure the safety of visitors, residents and staff, Parks Canada is taking a phased approach to restoring access to the national historic site. In doing so, physical distancing for the public remains a critical requirement. While some of the restrictions and closures implemented in the site to date as a result of Covid-19 have been lifted, others will remain in effect.


The Cave and Basin is experiencing high visitation from noon to close. To avoid long wait times, please consider visiting outside of these hours.

What’s open (updated August 2021)

Visitors will be able to access the following services and facilities:

  • The Cave and Basin National Historic Site
  • Cave access
  • 4 screen HD movie about the evolution of Parks Canada
  • Touch based displays and games
  • Thermal Water Basin
  • Banff Springs Snail Viewing
  • Displays
  • The Upper Boardwalk, Lower Boardwalk, and Marsh viewing platform
  • Day-use areas, including outdoor spaces, and picnic areas
  • Enemy Aliens, Prisoners of War: Canada's First World War Internment Operations, 1914-20 public history exhibit
  • Public toilets
  • Interpretive programs
  • Welcome building and gift shop

What’s closed (updated June 2021)

Due to COVID-19 safety considerations, the following services and facilities are NOT available at this time:

  • Guided tours
  • Thermal Water Pass sales have been suspended for 2021.

Your safety when visiting

Before you arrive
Prepare for varied weather conditions as there may be an outdoor line-up for entry.
Upon arrival
  • Follow signage to entrance.
  • Contactless payment is preferred for ticket purchases. Cash continues to be accepted.
  • Bring your Discovery Pass and present it for complimentary admission.
Health and safety
  • Capacity of the cave will be capped at 15 persons.
  • It is recommended to practice physical distancing and wear a mask while inside the cave due to its confined nature.
  • The Cave and Basin National Historic Site has increased cleaning of our facilities.
  • All staff complete a health self-assessment daily before coming on site and have been trained on COVID-19 measures to prevent the spread.
  • Visitors are expected to follow physical distancing protocols and wear a mask while on site to respect fellow visitors and staff.
  • Hand sanitization stations are available around the site. Frequent sanitization is encouraged.
Wearing masks:

Parks Canada continues to follow the advice and guidance of public health experts to limit the spread of COVID-19, and reduce the risks to residents, visitors, employees and other users of Banff National Park. Masks are required in all indoor facilities.


 This is an evolving situation. For more information visit the Public Health Agency of Canada Coronavirus disease page, the Alberta Health Services Coronavirus disease page, Town of Banff Coronavirus disease page and the Town of Banff Temporary Mask Bylaw page


Stay informed